> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chroniclehq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> Support when you need it

### Before contacting support

Check our [Troubleshooting guide](/troubleshooting) to see if there's an answer to your issue.

If you're still blocked, include as much of the following as possible:

* the endpoint you called
* the full HTTP status code
* the response body
* timestamp of the request
* workspace identifier
* API key creation time or whether the key was recently rotated
* generation, template, or presentation identifiers involved
* whether the issue is reproducible

This makes it much faster to diagnose auth issues, generation failures, template problems, and MCP setup issues.

### Questions, quick feedback, and debugging

Join the [Chronicle Slack community channel](https://join.slack.com/t/chroniclecommunity/shared_invite/zt-3wsmivyl2-q3~wha_E~BLRBi6Kz7OAEg).

Use the `#bugs-and-feedback` channel and a member of Chronicle's team will respond.

### Contact support

If you need more help, you can reach out to our [Support](mailto:support@chroniclehq.com) team.