Before contacting support
Check our Troubleshooting guide to see if there’s an answer to your issue. If you’re still blocked, include as much of the following as possible:- the endpoint you called
- the full HTTP status code
- the response body
- timestamp of the request
- workspace identifier
- API key creation time or whether the key was recently rotated
- generation, template, or presentation identifiers involved
- whether the issue is reproducible
Questions, quick feedback, and debugging
Join the Chronicle Slack community channel. Use the#bugs-and-feedback channel and a member of Chronicle’s team will respond.